Last updated: July 2026
Muqadma ("we", "us", "our") operates the muqadma.com website and the Muqadma mobile app (together, the "Service"), connecting clients across Pakistan with verified lawyers. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
By using Muqadma, you agree to the collection and use of information as described in this policy.
Account information. When you register as a client or lawyer, we collect your name, email address, phone number (WhatsApp number), and city.
Lawyer profile information. If you register as a lawyer, we additionally collect your Bar Council number, practice area, court, years of experience, and consultation fee, which are displayed publicly on your profile once your account is approved.
Case details. When you post a case, we collect the case type, city, description, and phone number you provide, so that relevant lawyers can respond to you.
Communications. When you contact a lawyer through Muqadma, we record basic enquiry details (which lawyer you contacted, your name, phone, and case type) so the lawyer can follow up with you.
Payment information. If you make a payment (for example, a lawyer upgrading their listing), payments are processed via bank transfer, JazzCash, or Easypaisa. We do not store your full card, bank account, or mobile wallet credentials on our servers.
Muqadma uses Google Firebase (Firebase Authentication and Cloud Firestore) to store account data and manage logins. Firebase is operated by Google and is subject to Google's own privacy and security practices. Your data is stored on Google Cloud infrastructure and protected by access-control rules that restrict who can read or modify it.
When you choose to contact a lawyer through WhatsApp, you will be taken to the WhatsApp application, operated by WhatsApp Inc. / Meta Platforms. Any messages you send are subject to WhatsApp's own privacy policy and terms, which we do not control.
We do not sell your personal information. We share information only in these limited circumstances:
We retain your account information for as long as your account is active. If you'd like your account and associated data deleted, contact us using the details below, and we will remove it within a reasonable timeframe, except where we're required to retain certain records by law.
You can:
Muqadma is intended for use by adults seeking or providing legal services. Our Service is not directed at children under 18, and we do not knowingly collect personal information from children.
We use industry-standard measures, including Firebase's authentication and access-control systems, to protect your information. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated "Last updated" date. Continued use of the Service after changes are posted constitutes acceptance of the updated policy.